OPS Office Assistant

The University of North Florida Board of Trustees; Jacksonville (FL); On-site; USD 18,184 - 25,898; Part time

Job summary

The University of North Florida Board of Trustees is hiring for a position in Housing & Residence Life, focusing on customer service for students and parents. Responsibilities include data entry, maintaining confidential student files, and assisting with events like move-in and orientations.

A high school diploma or GED is required, along with two years of related experience. Ideal candidates are detail-oriented, organized, and able to work in a fast-paced environment. Compensation is $16.25 per hour.

Qualifications

• High school diploma or GED plus two years of related experience or equivalent college coursework.
• Strong customer service skills and attention to detail.
• Well organized and capable of thriving in fast-paced settings.

Responsibilities

• Provide customer service to students and parents via phone and email.
• Accurately enter data and maintain confidential files.
• Assist with department-wide events and orientations.

Skills

Customer service skills

Detail oriented

Organizational skills

Ability to work in a fast-paced environment

Education

High school diploma (or GED)

Job description

Department: Housing & Residence Life, Operations-OPS
Compensation: $16.25 Hourly

Responsibilities

• Provide customer service to students and/or parents via telephone and the housing email inbox.
• Accurately enter data and maintain confidential student files.
• Assist with department-wide events such as move‑in, move‑out, orientations, and resource fairs.

Qualifications

• High school diploma (or GED) and a minimum of two years of experience directly related to the job functions. Directly related college coursework or vocational/technical training may substitute at an equivalent rate.
• Excellent customer service skills, detail oriented, well organized, and able to work in a fast‑paced environment.

Statement of Understanding

This position requires a background check. In conjunction with the University’s policy, a credit check may also be required. The holder of this position is designated as a “Responsible Employee” pursuant to Title IX and must promptly report allegations of sexual misconduct, sexual violence, or child sexual abuse to the appropriate university officials.

Equal Opportunity Statement

The University of North Florida (UNF) is committed to providing an inclusive and welcoming environment for all who interact in our community. We strive to attract students, faculty, and staff from a variety of cultures, backgrounds, and life experiences. UNF will not discriminate or retaliate against any individual on the basis of genetic information, race, color, religion, age, sex, disability, marital status, national origin, or veteran status, nor will it tolerate harassment or retaliation against those who report such violations.