Overnight Weekend Front Desk & Member Services Pro

Planet Fitness - New Port Richey; Spokane Valley (WA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading fitness brand is seeking a Member Services Representative in Spokane Valley to enhance the member experience through exceptional customer service. Responsibilities include greeting members, handling front desk activities, and responding to member inquiries. The ideal candidate will bring a positive attitude, customer service experience, and a passion for fitness. Join us in cultivating a motivating, welcoming environment where members feel inspired and supported in their fitness journeys.

Qualifications

• Customer service background preferred.
• Must be 18 years of age or older.
• Exceptional customer service skills to exceed member expectations.

Responsibilities

• Greet members and provide exceptional customer service.
• Handle front desk activities and answer phones.
• Facilitate updates to member accounts.

Skills

Customer service skills

Basic computer proficiency

Upbeat and positive attitude

Strong listening skills

Job description

A leading fitness brand is seeking a Member Services Representative in Spokane Valley to enhance the member experience through exceptional customer service. Responsibilities include greeting members, handling front desk activities, and responding to member inquiries. The ideal candidate will bring a positive attitude, customer service experience, and a passion for fitness. Join us in cultivating a motivating, welcoming environment where members feel inspired and supported in their fitness journeys.