Member Experience Specialist

Planet Fitness - New Port Richey; Spokane Valley (WA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading fitness franchise in Spokane Valley is seeking a Full-Time Member Services Representative to create a positive member experience. Responsibilities include greeting members, handling front desk activities, and addressing member inquiries. Ideal candidates will have customer service experience, a passion for fitness, and exceptional interpersonal skills. This role offers an opportunity to be part of a dynamic team dedicated to enhancing lives through fitness in a judgment-free environment.

Qualifications

• Customer service experience preferred.
• Proficient in basic computer operations.
• Must be 18 years or older.
• Ability to empathize and problem-solve.

Responsibilities

• Greet members and guests with exceptional service.
• Handle front desk duties including answering phones.
• Check members into the system and sign-up new members.
• Respond promptly to member questions and concerns.

Skills

Customer service background

Basic computer proficiency

Passion for fitness and health

Exceptional customer service skills

Strong listening skills

Job description

A leading fitness franchise in Spokane Valley is seeking a Full-Time Member Services Representative to create a positive member experience. Responsibilities include greeting members, handling front desk activities, and addressing member inquiries. Ideal candidates will have customer service experience, a passion for fitness, and exceptional interpersonal skills. This role offers an opportunity to be part of a dynamic team dedicated to enhancing lives through fitness in a judgment-free environment.