Night Front Desk & Member Experience Pro

Planet Fitness - New Port Richey; Spokane (WA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading fitness center in Spokane, WA is seeking an Overnight Closer (Member Services Representative) to provide exceptional customer service to members and guests. Responsibilities include handling front desk activities, closing the day's shift, and ensuring a positive member experience. The ideal candidate will have a passion for fitness, be at least 18 years old, and possess strong customer service skills. Join us to help create a welcoming environment for our fitness community.

Qualifications

• Customer service background preferred.
• Punctuality and reliability are a must.
• Ability to work 3rd shift (overnights).
• Must be able to occasionally lift up to 50 lbs.

Responsibilities

• Greet members, providing exceptional customer service.
• Handle all front desk related activities.
• Facilitate needed updates to member’s accounts.
• Close shift for that business day.

Skills

Exceptional customer service skills

Basic computer proficiency

Strong listening skills

Ability to empathize and problem solve

Education

High School diploma/GED equivalent

Job description

A leading fitness center in Spokane, WA is seeking an Overnight Closer (Member Services Representative) to provide exceptional customer service to members and guests. Responsibilities include handling front desk activities, closing the day's shift, and ensuring a positive member experience. The ideal candidate will have a passion for fitness, be at least 18 years old, and possess strong customer service skills. Join us to help create a welcoming environment for our fitness community.