Overnight Veterinary Client Service Specialist

Veterinary Specialty Center of Seattle; Lynnwood (WA); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Competitive pay $21-26/hr

Paid time off incl 8 weeks parental/b­

Medical, dental, vision insurance

Health savings account & flexible SPx

Pet perks & discounts

401k program

Continuing education & 3 days PTO for

Scholarship opportunities

Job summary

Veterinary Specialty Center Seattle in Lynnwood, WA, is hiring a Veterinary Client Service Representative for a full-time overnight shift (Sun-Tue, 4 PM–6 AM with a 1-hour lunch). This Thrive Pet Healthcare partner emphasizes emergency, critical care, and specialty services across multiple disciplines.

The CSR will be the first point of contact, providing compassionate, efficient client service and coordinating between clients and staff.

Qualifications

• Excellent communication and customer service skills.
• Ability to work independently or in a team.
• Typing speed of 60–80 wpm.
• Experience in a veterinary clinic preferred.

Responsibilities

• Answer phones, differentiate between routine and emergency cases, schedule appointments, greet clients.
• Admit and check out patients, process payments, and manage financial information.
• Communicate information between clients and staff and maintain a warm, professional demeanor.

Skills

Excellent communication

Teamwork

Customer service

Multitasking

Positive attitude

Typing 60-80 wpm

Vet clinic experience

Job description

Veterinary Specialty Center Seattle in Lynnwood, WA, is hiring a Veterinary Client Service Representative for a full-time overnight shift (Sun-Tue, 4 PM–6 AM with a 1-hour lunch). This Thrive Pet Healthcare partner emphasizes emergency, critical care, and specialty services across multiple disciplines.

The CSR will be the first point of contact, providing compassionate, efficient client service and coordinating between clients and staff.