Overnight Valet & Guest Services Specialist

Towne; Florida; On-site; USD 17,000 - 22,000; Full time

Job summary

Towne Park in Florida seeks a Guest Service Associate to deliver exceptional hospitality services. You will park and retrieve guest vehicles promptly and safely, assist with luggage where applicable, and provide friendly service during arrival and departure.

Responsibilities include greeting guests by name, offering directions and local amenities, and handling tickets, payments, and guest inquiries with a professional demeanor.

Qualifications

• Knowledge of customer service principles and processes.
• Ability to read and write standard English.
• Ability to perform basic math for revenue handling.

Responsibilities

• Acknowledge and greet guests in a professional and friendly manner.
• Park and retrieve vehicles safely; assist with bell services and luggage.
• Assist guests with directions, taxis, reservations, and local amenities.
• Explain parking rates and procedures; manage keys, tickets and claim checks.
• Maintain a pleasant demeanor and provide accurate information to guests and coworkers.

Skills

Customer service

English proficiency

Cash handling

Time management

Attention to detail

Education

High school diploma or GED

Job description

Towne Park in Florida seeks a Guest Service Associate to deliver exceptional hospitality services. You will park and retrieve guest vehicles promptly and safely, assist with luggage where applicable, and provide friendly service during arrival and departure.

Responsibilities include greeting guests by name, offering directions and local amenities, and handling tickets, payments, and guest inquiries with a professional demeanor.