Overnight Valet & Guest Services Associate

Towne; Orange (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine benefits

401k retirement savings

Job summary

Towne Park is seeking a Guest Service Associate in Orange, CA to deliver exceptional hospitality by greeting guests, parking and retrieving vehicles, and assisting with luggage during arrivals and departures. You will also guide guests on local attractions and facility amenities while maintaining safety and accuracy in all transactions.

The role emphasizes friendly, attentive service, proper ticketing, and seamless communication with guests and team members in a dynamic outdoor environment.

Qualifications

• High school diploma or GED required.
• Valid driver’s license within commuting distance from the state you are applying to work.
• One (1) month related experience and/or training or equivalent education.
• Knowledge of Principles and processes for providing customer and personal services.

Responsibilities

• Greet and assist guests with a professional demeanor.
• Park and retrieve vehicles safely and efficiently.
• Assist guests with luggage and bell services as needed.
• Provide information about local attractions and facility amenities.
• Process tickets, handle payments, and maintain accurate vehicle records.

Skills

Customer service

Communication

English literacy

Cash handling

Luggage support

Time management

Education

High school diploma or GED

Job description

Towne Park is seeking a Guest Service Associate in Orange, CA to deliver exceptional hospitality by greeting guests, parking and retrieving vehicles, and assisting with luggage during arrivals and departures. You will also guide guests on local attractions and facility amenities while maintaining safety and accuracy in all transactions.

The role emphasizes friendly, attentive service, proper ticketing, and seamless communication with guests and team members in a dynamic outdoor environment.