Overnight Valet & Guest Services Associate

Towne Park LLC; Anaheim (CA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine benefits

401k retirement plan

Job summary

Towne Park LLC is seeking a Guest Service Associate in Anaheim to deliver warm, efficient hospitality while parking and retrieving guest vehicles and assisting with luggage. The role requires a high school diploma or GED, a valid driver’s license, and the ability to read and write English.

You will greet guests, answer questions, explain rates, issue/collect tickets and keys, and help with directions and amenities.

Qualifications

• High school diploma or GED required.
• Valid driver’s license or within commuting distance from the state you are applying to work (as applicable).
• One month related experience and/or training; OR equivalent combination of education and experience.
• Knowledge of principles and processes for providing customer and personal services.
• Skills: read and write English, basic arithmetic, and time concepts.

Responsibilities

• Greet guests with a friendly, professional demeanor and maintain hospitality focus.
• Assist guests with bell services and luggage storage; open vehicle and hotel doors as needed.
• Park and retrieve vehicles safely; provide directions and information to guests.
• Explain parking rates and procedures; manage tickets, keys, and revenue as required.
• Perform duties with accuracy and attention to guest safety and satisfaction.

Skills

Customer service

English proficiency

Mathematical ability

Time management

Education

High school diploma or GED

Job description

Towne Park LLC is seeking a Guest Service Associate in Anaheim to deliver warm, efficient hospitality while parking and retrieving guest vehicles and assisting with luggage. The role requires a high school diploma or GED, a valid driver’s license, and the ability to read and write English.

You will greet guests, answer questions, explain rates, issue/collect tickets and keys, and help with directions and amenities.