Night Valet & Guest Services Associate

Towne; Orange (CA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Telemedicine benefits

401k retirement savings plan

Job summary

Towne Park is seeking a Guest Service Associate in California to provide exceptional hospitality at the valet and guest services desk. You will park and retrieve guest vehicles promptly and assist with luggage, while delivering friendly, efficient service to guests throughout arrival and departure.

The role requires strong English communication, basic math, and a professional demeanor. The position includes benefits for eligible staff and a clear path for growth within Towne Park.

Qualifications

• High school diploma or GED required.
• Ability to read and write English clearly.
• Basic money handling and math skills are needed.

Responsibilities

• Greet guests warmly and manage check-ins for parking and luggage.
• Park and retrieve guest vehicles safely.
• Provide directions, taxis, reservations, and local information to guests.
• Explain parking rates and retrieval procedures; handle keys and claims.
• Maintain a professional demeanor with guests and team members.
• Accurately document tickets and revenue in the valet system.

Skills

Customer service

English literacy

Time management

Cash handling

Phone etiquette

Guest interaction

Education

High school diploma or GED

Job description

Towne Park is seeking a Guest Service Associate in California to provide exceptional hospitality at the valet and guest services desk. You will park and retrieve guest vehicles promptly and assist with luggage, while delivering friendly, efficient service to guests throughout arrival and departure.

The role requires strong English communication, basic math, and a professional demeanor. The position includes benefits for eligible staff and a clear path for growth within Towne Park.