Overnight Valet: Guest Service & Parking Pro

Towne; Miami (FL); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine benefits

401k retirement savings plan

Job summary

Towne Park is seeking a Guest Service Associate in Miami to deliver exceptional hospitality while parking and retrieving guest vehicles. The role emphasizes safety, efficiency, and courteous guest interactions during overnight shifts (11pm-7am).

The position involves assisting guests with luggage, handling tickets and payments, and providing information about local amenities. A valid driver’s license and basic English skills are required.

Qualifications

• High school diploma or GED required.
• Must have a valid driver’s license or be within commuting distance.
• 1 month related experience or training or equivalent education.
• Knowledge of customer service principles and processes.

Responsibilities

• Provide exceptional hospitality services in a friendly, attentive manner.
• Park and retrieve guest vehicles safely and efficiently.
• Assist guests with luggage and delivery/pickup where applicable.
• Explain parking rates and procedures to guests.
• Maintain accurate ticketing and guest folio records in the valet system.

Skills

Customer service

English proficiency

Reception and guest interaction

Time management

Luggage handling

Parking operations

Safety awareness

Education

High school diploma or GED

Job description

Towne Park is seeking a Guest Service Associate in Miami to deliver exceptional hospitality while parking and retrieving guest vehicles. The role emphasizes safety, efficiency, and courteous guest interactions during overnight shifts (11pm-7am).

The position involves assisting guests with luggage, handling tickets and payments, and providing information about local amenities. A valid driver’s license and basic English skills are required.