Overnight Valet & Guest Experience Lead

Towne Park; Portland (OR); On-site; USD 54,443,000 - 56,537,000; Full time

Benefits offered by this job

401k retirement savings plan

Accident insurance

Critical illness insurance

Telemedicine benefits

Job summary

Towne Park is hiring a Guest Service Associate in Portland, OR. You will deliver exceptional hospitality, assist with parking and luggage, and support housekeeping tasks as needed. The role requires a friendly, efficient approach and a commitment to guest satisfaction.

Responsibilities include greeting guests, managing vehicle keys, and communicating clearly about rates and services. Overnight shifts are part of the schedule, with benefits described in the posting.

Qualifications

• High school diploma or GED.
• Must hold a valid driver’s license.
• One month related experience or training.
• Knowledge of customer service principles.
• Ability to read and write English and basic arithmetic.

Responsibilities

• Greet guests in a professional and friendly manner.
• Assist guests with parking, luggage, and bell services as needed.
• Explain parking rates and retrieval procedures to guests.
• Provide information about local attractions, directions, and hotel amenities.

Skills

English literacy

Customer service

Mathematical skills

Guest interaction

Parking procedures

Time management

Education

High school diploma or GED

Job description

Towne Park is hiring a Guest Service Associate in Portland, OR. You will deliver exceptional hospitality, assist with parking and luggage, and support housekeeping tasks as needed. The role requires a friendly, efficient approach and a commitment to guest satisfaction.

Responsibilities include greeting guests, managing vehicle keys, and communicating clearly about rates and services. Overnight shifts are part of the schedule, with benefits described in the posting.