Valet & Guest Services Associate (Overnight)

Towne; Newport Beach (CA); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine

401k retirement savings plan

Job summary

The Guest Service Associate at Towne Park delivers exceptional hospitality as guests arrive and depart. You will assist with parking and luggage, using a friendly, efficient approach to ensure a smooth arrival and departure experience.

Responsibilities include guiding guests, greeting them by name, coordinating bell services, and helping with directions and reservations. The role requires basic math, English literacy, a valid driver’s license, and a professional demeanor under varying shifts.

Qualifications

• Education: High school diploma or GED.
• Must hold a valid driver's license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable).
• Work Experience: One (1) month related experience and/or training; OR equivalent combination of education and experience.
• Knowledge: Knowledge of principles and processes for providing customer and personal services.
• Skills: Ability to read and write standard English language, read and comprehend simple instructions, short correspondence and memos, write simple correspondence, present information clearly, perform basic arithmetic with money, understand 24-hour time, and operate a manual transmission (highly desirable).

Responsibilities

• Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients.
• Acknowledge and greet guests with a professional and friendly demeanor; use guest last names.
• Parks and retrieves vehicles; assist with bell services and luggage storage.
• Provide directions, taxis, reservations and other inquiries; share information about facility amenities and attractions.
• Explain parking rates and retrieval procedures; manage keys and revenue for vehicles as required.

Skills

Customer service

English literacy

Arithmetic

Driving license

Communication

Education

High school diploma or GED

Job description

The Guest Service Associate at Towne Park delivers exceptional hospitality as guests arrive and depart. You will assist with parking and luggage, using a friendly, efficient approach to ensure a smooth arrival and departure experience.

Responsibilities include guiding guests, greeting them by name, coordinating bell services, and helping with directions and reservations. The role requires basic math, English literacy, a valid driver’s license, and a professional demeanor under varying shifts.