Overnight Valet & Guest Concierge (Tips)

townepark; San Francisco (CA); On-site; USD 30,000 - 32,000; Full time

Job summary

Towne Park in San Francisco seeks a Guest Service Associate to deliver exceptional hospitality during overnight arrivals and departures. You will park and retrieve vehicles, assist guests with luggage, and ensure courteous, efficient service.

The role requires a high school diploma or GED, a valid driver’s license, and the ability to greet guests and handle payments. Training is provided; some roles include benefits and tips.

Qualifications

• High school diploma or GED required.
• Must hold valid driver's license (state where applying) or be within a commutable distance.
• One month related experience or training; or equivalent education/experience.
• Knowledge of customer service principles and ability to communicate clearly.

Responsibilities

• Maintain pleasant and professional demeanor with guests and coworkers.
• Greet guests and use last names; provide friendly service.
• Park and retrieve vehicles, assist with bell services and luggage storage.
• Provide directions, taxis, reservations, and area information.
• Explain parking rates and procedures; manage keys and tickets; ensure accurate ticketing and revenue collection.

Skills

English reading/writing

Customer service

Written communication

Presentation

Numerical calculations

Time concepts

Vehicle handling (parking)

Parking knowledge

Luggage assist

Education

High school diploma or GED

Job description

Towne Park in San Francisco seeks a Guest Service Associate to deliver exceptional hospitality during overnight arrivals and departures. You will park and retrieve vehicles, assist guests with luggage, and ensure courteous, efficient service.

The role requires a high school diploma or GED, a valid driver’s license, and the ability to greet guests and handle payments. Training is provided; some roles include benefits and tips.