Overnight Valet & Guest Concierge

Towne Park, LLC.; Philadelphia (Philadelphia County); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine benefits

401(k) retirement plan

Job summary

Towne Park, LLC seeks a Guest Service Associate to deliver exceptional hospitality to guests, parking and retrieving vehicles, and assisting with luggage during arrival and departure.

This role requires a friendly, efficient demeanor, the ability to explain rates, and careful handling of tickets and keys. A valid driver’s license and a GED or HS diploma are expected, with emphasis on customer service principles.

Qualifications

• GED or high school diploma is required.
• Valid driver’s license required or within commuting distance.
• One month of related experience or training preferred.
• Knowledge of customer service principles and practices.

Responsibilities

• Greet guests and provide attentive hospitality in a friendly, efficient manner.
• Park and retrieve vehicles, assist with luggage as needed.
• Explain parking rates and retrieval procedures to guests upon arrival.
• Manage tickets, keys, and valet system records accurately and securely.
• Maintain a professional, courteous demeanor with guests and teammates.

Skills

Customer service

English literacy

Basic math

Professional demeanor

Education

HS diploma or GED

Job description

Towne Park, LLC seeks a Guest Service Associate to deliver exceptional hospitality to guests, parking and retrieving vehicles, and assisting with luggage during arrival and departure.

This role requires a friendly, efficient demeanor, the ability to explain rates, and careful handling of tickets and keys. A valid driver’s license and a GED or HS diploma are expected, with emphasis on customer service principles.