Overnight Valet Attendant: Premium Guest Service

Parking Management Company, LLC; Ann Arbor (MI); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health Benefits

401K

Bonus opportunities

Paid time off

Tuition assistance

Perks at Work

Military friendly employer

Job summary

Parking Management Company, LLC in Ann Arbor is seeking an Overnight Valet Attendant to provide exceptional guest service during late-night hours. You will safely park and retrieve vehicles and ensure the security of the parking area, representing the hotel with professionalism and attention to detail.

You will greet guests, document any vehicle damage on claim tickets, and maintain a clean, organized valet station while following safety protocols and hotel standards.

Qualifications

• High school diploma or GED required.
• Prior customer service experience preferred.
• Valid driver\'s license required.

Responsibilities

• Warm Welcome: Greet guests warmly and assist with luggage and vehicle needs during overnight hours.
• The Details: Conduct thorough vehicle inspections to document any existing damage on claim tickets.
• Safety: Safely park and retrieve vehicles while adhering to all safety protocols and key handling procedures.
• Stay Vigilant: Monitor and secure the parking area throughout the night, responding quickly to guest requests and concerns.
• Keep it Clean: Maintain a clean, organized, and professional valet station reflective of the hotel’s high standards.
• Timekeeping: Accurately record hours and gratuities in compliance with company policies.
• Customer Service: Provide outstanding customer service, addressing guest inquiries with professionalism and courtesy.
• On Time: Arrive punctually, dressed in full uniform, and comply with all hotel policies and safety guidelines.
• Support: Support team members and assist with additional tasks as needed to ensure smooth overnight operations.
• Additional Duties: Help with other tasks as needed to support the team and daily operations.

Skills

Customer service

Guest interaction

Communication

Education

High school diploma or GED

Job description

Parking Management Company, LLC in Ann Arbor is seeking an Overnight Valet Attendant to provide exceptional guest service during late-night hours. You will safely park and retrieve vehicles and ensure the security of the parking area, representing the hotel with professionalism and attention to detail.

You will greet guests, document any vehicle damage on claim tickets, and maintain a clean, organized valet station while following safety protocols and hotel standards.