Overnight Store Operations Lead (Front & Back End)

Lowe's Companies, Inc.; La Plata (MD); On-site; USD 35,000 - 36,000; Full time

Benefits offered by this job

Health, Dental and Vision insurance

401(k) Retirement plan with company d

Paid time off

Employee discounts

Education support programs

Job summary

Lowe’s Companies, Inc. in Maryland is seeking a Department Supervisor to lead front-end and back-end operations, ensuring staff coverage and delivering exceptional customer service. The role emphasizes safety, process adherence, and team development.

You will coach associates, monitor performance, and drive efficiencies across checkout, inventory, and service desks, aligning with store goals and Lowe’s standards.

Qualifications

• High school diploma or GED required or equivalent experience.
• 5 years in retail or related environment.
• Experience directing or supervising teams.
• Experience training, mentoring and developing associates.
• Experience working cross-functionally with other staff.
• Proficiency with Microsoft Office Suite.
• Sales-related licensure or registration may be required by law.

Responsibilities

• Lead front-end and back-end operations to ensure efficient store performance.
• Provide direction on staffing, coaching, and performance feedback.
• Drive customer service excellence and operational compliance.
• Oversee payroll closeout and daily store safety reviews.
• Collaborate with cross-functional partners to optimize processes.
• Elevate associate relations concerns to HR or leadership when needed.

Skills

Team leadership

Interpersonal communication

Cross-functional collaboration

Training & mentoring

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

Lowe’s Companies, Inc. in Maryland is seeking a Department Supervisor to lead front-end and back-end operations, ensuring staff coverage and delivering exceptional customer service. The role emphasizes safety, process adherence, and team development.

You will coach associates, monitor performance, and drive efficiencies across checkout, inventory, and service desks, aligning with store goals and Lowe’s standards.