Night Operations Leader: Front/Back-End Team Coach

Lowe's Companies, Inc.; La Plata (MD); On-site; USD 35,000 - 36,000; Full time

Benefits offered by this job

Health, Dental and Vision insurance

401(k) Retirement plan with company 2%

Paid time off

Employee Assistance Program

Associate discount

Job summary

Lowe's Companies, Inc. is seeking a Department Supervisor Night Operations to lead front-end and back-end store activities, ensuring efficient workflows and excellent customer service. You will oversee staffing, training, safety, and performance, while coordinating with cross-functional partners to drive store success.

This role emphasizes coaching, operational excellence, and accountability for achieving department metrics and a safe shopping environment.

Qualifications

• High school diploma or GED.
• 5 years experience in a retail environment.
• Experience providing direction or supervision to teams.
• Experience supporting or participating in training, mentoring and developing associates.
• Experience working cross-functionally.
• Experience using Microsoft Office Suite.

Responsibilities

• Oversees front-end and back-end operations to ensure efficient store workflows.
• Drives customer service excellence and staff engagement.
• Manages staffing, payroll closeout, and shift coverage.
• Ensures safety, security, and shrink prevention.

Skills

Team leadership

People management

Coaching & feedback

Customer service

Cross-functional collaboration

Operational excellence

Safety & security

Communication

Education

High school diploma or GED

Tools

Microsoft Office Suite

Genesis

Sterling

M2O

Thin Client

Project Tool

Job description

Lowe's Companies, Inc. is seeking a Department Supervisor Night Operations to lead front-end and back-end store activities, ensuring efficient workflows and excellent customer service. You will oversee staffing, training, safety, and performance, while coordinating with cross-functional partners to drive store success.

This role emphasizes coaching, operational excellence, and accountability for achieving department metrics and a safe shopping environment.