Overnight Shelter Supervisor – Lead Emergency Care

Paycom; San Jose (CA); On-site; USD 47,000 - 63,000; Full time

Benefits offered by this job

100% employer-paid medical, dental, &

Vision coverage

401(k) retirement plan with matching

Paid time off and holidays

Life and disability insurance

Job summary

HomeFirst seeks a Temporary Shift Supervisor for its Overnight Warming Location in San Jose. The role manages shelter operations and staff during the grave shift (12am-9am), focusing on safety, service delivery, and compliance within the program.

Ideal candidates are empathetic, strong communicators, and able to de-escalate crises involving unhoused individuals. This temporary full-time position offers comprehensive benefits and a supportive team.

Qualifications

• High School diploma or equivalent required.
• Experience serving unhoused populations preferred.
• Able to lead and supervise shelter staff and volunteers.

Responsibilities

• Oversee day-to-day shelter operations and safety.
• Supervise Resident Advocates/Coordinators and provide coaching.
• Ensure program guidelines and HMIS documentation are followed.

Skills

Client service planning

De-escalation skills

Staff supervision

Communication skills

Flexible hours

Lead with empathy

Education

High School

Tools

HMIS

Microsoft Office

Job description

HomeFirst seeks a Temporary Shift Supervisor for its Overnight Warming Location in San Jose. The role manages shelter operations and staff during the grave shift (12am-9am), focusing on safety, service delivery, and compliance within the program.

Ideal candidates are empathetic, strong communicators, and able to de-escalate crises involving unhoused individuals. This temporary full-time position offers comprehensive benefits and a supportive team.