Overnight Shelter Shift Supervisor — Part Time

Paycom; San Jose (CA); On-site; USD 82,000 - 86,000; Part time

Benefits offered by this job

Health benefits

401(k) matching

Paid time off

Job summary

HomeFirst is seeking a Temporary Shift Supervisor for the Overnight Warming Locations in San Jose. The role oversees day-to-day shelter operations, supervises Resident Advocates, ensures service delivery standards, and maintains safety and compliance in a fast-paced winter program.

Ideal candidates have a track record in shelter settings, strong de-escalation and communication skills, and a commitment to trauma-informed, client-centered care.

Qualifications

• Proven ability to develop client service or housing plans.
• Ability to work with people of diverse backgrounds and needs.
• Strong written and oral communication skills.
• Working knowledge of Microsoft applications and data entry systems.
• Ability to multitask and meet deadlines in a fast-paced shelter setting.

Responsibilities

• Direct client service and ensure safety of participants, guests, and staff.
• Supervise and coach staff; ensure proper scheduling and coverage.
• Enforce shelter guidelines and document services in HMIS within 3 business days.
• Respond to crises using de-escalation and trauma-informed approaches.
• Maintain cleanliness, inventory, and compliance with safety standards.

Skills

Client service planning

Diversity awareness

Leadership

Communication

Multitasking

Education

AA Degree / 2 years higher education

Tools

Microsoft Office

Job description

HomeFirst is seeking a Temporary Shift Supervisor for the Overnight Warming Locations in San Jose. The role oversees day-to-day shelter operations, supervises Resident Advocates, ensures service delivery standards, and maintains safety and compliance in a fast-paced winter program.

Ideal candidates have a track record in shelter settings, strong de-escalation and communication skills, and a commitment to trauma-informed, client-centered care.