Overnight Shelter Services Advocate

Community Action Partnership of San Luis Obispo County, Inc.; San Luis Obispo (CA); Hybrid; USD 25,000 - 41,000; Full time

Job summary

Community Action Partnership of San Luis Obispo County, Inc. is seeking Homeless Services Workers to cover overnights during the week and weekends.

You will assess client needs, provide information and referrals, distribute essential supplies, and supervise on-site activities, collaborating with service providers and emergency personnel to ensure comprehensive support. The role involves client sign‑in, intake, safety monitoring, and coordination of food service and maintenance tasks, with a

Qualifications

• At least six months of experience providing direct human or health services to economically disadvantaged, physically/mentally disabled, substance abuse/dual-diagnosed individuals, the elderly, or at‑risk youth.
• Relevant education and/or volunteer experience in a related field.
• Fluency in two or more languages preferred, but not required.
• A valid California driver’s license, a current DMV driving record, and proof of insurance may be required for job‑related travel; for positions requiring driving, candidates must be at least 21 years old with 3 years driving experience.

Responsibilities

• Perform client sign‑in, data collection, and maintain program attendance records.
• Screen clients for entry into homeless programs, ensuring safety and adherence to policies.
• Maintain a safe environment by monitoring the site and premises.
• Perform HMIS intake and client assessment, providing referrals to community services.
• Utilize conflict resolution and crisis management techniques to manage clients.
• Handle documentation, including client messages, daily logs, incident reports, and more.
• Oversee client housekeeping activities and address maintenance issues.
• Coordinate food service, ensuring proper sanitation practices and food distribution.
• Maintain facility security and interact with various service providers and community members.

Skills

Direct client services

Bilingual (preferred)

Driver's license (CA)

Crisis management

Education

Related education/volunteer experience

Tools

HMIS

Job description

Our Homeless Services Team at 40 Prado is looking for Homeless Services Workers who is available overnights during the week and weekends. As a Homeless Services Worker, you will play a crucial role in providing direct services to our clients. Your responsibilities will include assessing needs, offering information and referrals, distributing essential supplies, and supervising on-site activities. You will collaborate with various service providers and emergency personnel to ensure comprehensive support for our clients.

What we're looking for in the ideal candidate:

• Has at least six months of experience providing direct human or health services to economically disadvantaged, physically/mentally disabled, substance abuse/dual-diagnosed individuals, the elderly, or at-risk youth.
• Has relevant education and/or volunteer experience in a related field.
• Fluency in two or more languages, including one that supports the needs of the program and community is preferred, but not required
• Depending on the department assigned, a valid California driver's license, a current DMV driving record, and proof of insurance may be required to fulfill job-related travel. For positions where driving is an essential function of the job, candidates must be at least 21 years of age and have a minimum of three (3) years of driving experience. Reasonable accommodations will be considered in accordance with applicable laws.

As a Homeless Services Worker you will:

• Perform client sign-in, data collection, and maintain program attendance records.
• Screen clients for entry into homeless programs, ensuring safety and adherence to policies.
• Maintain a safe environment by monitoring the site and premises.
• Perform HMIS intake and client assessment, providing referrals to community services.
• Utilize conflict resolution and crisis management techniques to manage clients.
• Handle documentation, including client messages, daily logs, incident reports, and more.
• Oversee client housekeeping activities and address maintenance issues.
• Coordinate food service, ensuring proper sanitation practices and food distribution.
• Maintain facility security and interact with various service providers and community members.

Please note this job advertisement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

To view the full job description clickHERE.

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