Overnight Security Officer - Safe, Welcoming Hotel(Flexible)

Kimpton Hotels & Restaurants; Charlotte (NC); On-site; USD 23,000 - 32,000; Part time

Job summary

Kimpton Hotels & Restaurants in Charlotte, NC seeks a Security Officer to maintain a safe, welcoming environment for guests and team members. You will patrol the property, handle access, respond to incidents, and coordinate with EMS as needed.

The role emphasizes professionalism, discretion, and clear communication; flexible scheduling including evenings, weekends, and holidays is required. Compensation starts at $20 per hour with benefits for eligible staff.

Qualifications

• Prior experience in a Security Officer position or similar preferred.
• Ability to create and maintain an uplifting, welcoming, and safe environment!
• Flexible schedule, able to work evenings, weekends and holidays.

Responsibilities

• Patrol all areas of the property, and lock/unlock property entrances as required.
• Assist guests with room access; ADA access; safe lockouts, etc.
• Conduct daily physical hazard inspections, and monitor Closed Circuit Televisions, perimeter alarm system, duress (Area of Refuge) alarms, and fire life safety systems.
• Respond to accidents and contact EMS or coordinate first aid/CPR as required.
• Assist guests and employees during emergency situations.
• Notify appropriate individuals in the event of accidents, attacks or other incidents.
• Diffuse guest and/or employee disturbances.
• Complete incident reports to document all Security/Loss Prevention related incidents.
• Complete a Loss Prevention shift summary/daily activity report.
• Maintain confidentiality and release information only to authorized individuals.
• Conduct investigations and gather evidence. Conduct interviews with relevant parties.
• Complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional.
• Speak with others using clear and professional language.
• Develop and maintain positive working relationships with others, supporting departments to reach common goals (we're all family here!)
• Follow quality assurance expectations and standards.

Skills

Prior security experience

Job description

Kimpton Hotels & Restaurants in Charlotte, NC seeks a Security Officer to maintain a safe, welcoming environment for guests and team members. You will patrol the property, handle access, respond to incidents, and coordinate with EMS as needed.

The role emphasizes professionalism, discretion, and clear communication; flexible scheduling including evenings, weekends, and holidays is required. Compensation starts at $20 per hour with benefits for eligible staff.