Overnight Security & Loss Prevention Lead

Marcus Hotels & Resorts; Omaha (NE); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Free parking

Room discounts at Marcus Hotels &R

Discounts at Marcus Hotels &Resort

Job summary

Marcus Hotels & Resorts, owner of the Omaha Marriott Downtown, seeks a Loss Prevention Lead Officer to protect guests and associates and uphold safety standards in a premier downtown Omaha hotel.

You will monitor security, enforce policies, file detailed incident reports, manage Lost and Found, guide staff on emergencies, and support operations while maintaining exceptional guest service. This role requires flexibility for days, nights, weekends, and holidays.

Qualifications

• High school diploma or equivalent required; hospitality, guest service, or security experience preferred.
• Strong attention to detail and ability to respond to emergencies.
• Excellent interpersonal, communication, and listening skills; fluent English.
• Experience handling guest and employee concerns with professionalism.
• Physically able to stand, walk, move continuously, and stay alert.
• Valid driver's license with a clean driving record.
• Flexible schedule including days, nights, weekends and holidays.

Responsibilities

• Monitor hotel security by patrolling, reviewing surveillance, and responding to emergencies.
• Enforce safety policies, including ID verification and OSHA/brand standards.
• Complete incident reports and investigate security issues.
• Oversee Lost and Found operations with accurate records.
• Guide staff on emergency procedures and security protocols.
• Assist front desk and bell staff while maintaining guest service standards.
• Participate in safety audits and security inspections.

Skills

Attention to detail

Emergency response

Interpersonal skills

Communication

Listening skills

Guest service

Security experience

Driver's license

Professional appearance

Flexible schedule

Education

High school diploma or equivalent

Tools

Charger-back

Job description

Marcus Hotels & Resorts, owner of the Omaha Marriott Downtown, seeks a Loss Prevention Lead Officer to protect guests and associates and uphold safety standards in a premier downtown Omaha hotel.

You will monitor security, enforce policies, file detailed incident reports, manage Lost and Found, guide staff on emergencies, and support operations while maintaining exceptional guest service. This role requires flexibility for days, nights, weekends, and holidays.