Overnight Security Concierge - Guest & Property Safety

Harvard Maintenance, Inc; Boston (MA); On-site; USD 28,000 - 39,000; Full time

Job summary

Harvard Protection Services is seeking a Security Concierge for overnight shifts in Boston. The role supports professional customer-focused security and life safety for people and property.

Responsibilities include greeting visitors, monitoring entrances, conducting patrols, and documenting incidents with professional reporting. The ideal candidate has a High School diploma or GED, reliable transportation, and strong communication skills.

Qualifications

• Minimum High School Diploma, GED or the equivalent.
• Must have reliable means of communication and transportation.
• Strong interpersonal communication skills and neat and professional appearance.
• Write routine correspondence, to include log entries and incident reporting.

Responsibilities

• Maintain a professional demeanor and aid customers, employees, visitors, and guests.
• Maintain a visible presence in the facility / building assigned.
• Monitor the environment, with the ability to detect suspicious and unsafe activity.
• Be familiar with incoming and outgoing traffic, know the customers, tenants, visitors, and guests.
• Greet customers, visitors, staff, tenants, guests in a professional manner always.
• Answer all phones in a professional manner.
• Permit authorized persons to enter property and monitor entrances and exits.
• Know the facility / building policies and procedures; enforce them within the limits of the position.
• Perform required patrols of designated areas on foot or in vehicle.
• Observe departing personnel to protect against the theft of company property and ensure authorized removal of property is conducted within appropriate customer requirements.
• Follow established emergency action planning and procedures.
• Monitor alarms and systems.
• Prepare reports on accidents, incidents, and suspicious activities, as directed.

Skills

Interpersonal communication

Professional appearance

Reliable transportation

Phone etiquette

Incident reporting

Education

High School Diploma or GED

Job description

Harvard Protection Services is seeking a Security Concierge for overnight shifts in Boston. The role supports professional customer-focused security and life safety for people and property.

Responsibilities include greeting visitors, monitoring entrances, conducting patrols, and documenting incidents with professional reporting. The ideal candidate has a High School diploma or GED, reliable transportation, and strong communication skills.