Night-Shift Security Concierge — Guest & Property Safety

Harvard Maintenance, Inc; Boston (MA); On-site; USD 28,000 - 39,000; Full time

Job summary

Harvard Protection Services seeks a Security Concierge for overnight coverage in Boston, MA. The role delivers professional customer-focused security and life safety services to protect people and property.

Responsibilities include greeting visitors, monitoring access, patrolling, incident reporting, and enforcing site policies while maintaining a professional presence and reliable communication. Prior security or customer service experience is helpful.

Qualifications

• Minimum High School Diploma, GED or the equivalent.
• Must have reliable means of communication and transportation.
• Strong interpersonal communication skills and neat and professional appearance.
• Write routine correspondence, to include log entries and incident reporting.
• Previous contract security, law enforcement, military, customer service experience helpful

Responsibilities

• Maintain a professional demeanor, aiding customers, employees, visitors, and guests
• Maintain a visible presence in the facility / building assigned
• Monitor the environment, with the ability to detect suspicious and unsafe activity
• Be familiar with incoming and outgoing traffic, know the customers, tenants, visitors, and guests
• Greet customers, visitors, staff, tenants, guests in a professional manner always
• Answer all phones in a professional manner
• Permit authorized persons to enter property and monitor entrances and exits
• Know the facility / building policies and procedures; enforce them within the limits of the position
• Perform required patrols of designated areas on foot or in vehicle
• Observe departing personnel to protect against the theft of company property and ensure authorized removal of property is conducted within appropriate customer requirements
• Follow established emergency action planning and procedures
• Monitor alarms and systems
• Prepare reports on accidents, incidents, and suspicious activities, as directed

Skills

Interpersonal communication

Reliable transportation

Professional appearance

Written incident reporting

Security/custodial experience helpful

Education

High School Diploma

Job description

Harvard Protection Services seeks a Security Concierge for overnight coverage in Boston, MA. The role delivers professional customer-focused security and life safety services to protect people and property.

Responsibilities include greeting visitors, monitoring access, patrolling, incident reporting, and enforcing site policies while maintaining a professional presence and reliable communication. Prior security or customer service experience is helpful.