Overnight Security & Guest Concierge

Harvard Protection Services, LLC.; Boston (MA); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Dental

Vision

Sick leave

Vacation

401K

Job summary

Harvard Protection Services seeks Security Officers to deliver professional, customer-focused security and life safety services for people and property. Our Officers provide concierge duties, monitor entrances, patrol sites, and report incidents while upholding site policies.

Requirements include a minimum high school diploma or GED, reliable transportation, and strong interpersonal skills. Overnight shifts run 11:00pm–7:00am, with competitive pay and benefits including health, dental, vision,

Qualifications

• Minimum High School Diploma, GED or the equivalent.
• Must have reliable means of communication and transportation.
• Strong interpersonal communication skills and neat and professional appearance.
• Write routine correspondence, to include log entries and incident reporting.
• Previous contract security, law enforcement, military, customer service experience helpful.

Responsibilities

• Concierge Services.
• Maintain a professional demeanor, aiding customers, employees, visitors, and guests.
• Maintain a visible presence in the facility / building assigned.
• Monitor the environment, with the ability to detect suspicious and unsafe activity.
• Responsible for becoming familiar with incoming and outgoing traffic, know the customers, tenants, visitors, and guests.
• Greet customers, visitors, staff, tenants, guests in a professional manner always.
• Answer all phones in a professional manner.
• Permit authorized persons to enter property and monitor entrances and exits.
• Know the facility / building policies and procedures; enforce them within the limits of the position.
• Perform required patrols of designated areas on foot or in vehicle.
• Observe departing personnel to protect against the theft of company property and ensure authorized removal of property is conducted within appropriate customer requirements.
• Follow established emergency action planning and procedures.
• Monitor alarms and systems.
• Prepare reports on accidents, incidents, and suspicious activities, as directed.

Skills

Professional demeanor

Customer service

Communication

Education

High School Diploma or GED

Job description

Harvard Protection Services seeks Security Officers to deliver professional, customer-focused security and life safety services for people and property. Our Officers provide concierge duties, monitor entrances, patrol sites, and report incidents while upholding site policies.

Requirements include a minimum high school diploma or GED, reliable transportation, and strong interpersonal skills. Overnight shifts run 11:00pm–7:00am, with competitive pay and benefits including health, dental, vision,