Overnight Retail Merchandiser & Customer Service Pro

Michaels; Lynnwood (WA); In loco; USD 24.000 - 28.000; Tempo pieno

Vantaggi offerti da questo lavoro

Employee discounts

401(k) with employer match

Benefits package

Descrizione del lavoro

Michaels in Lynnwood, WA is seeking a team member to deliver friendly customer service, help customers locate products, and ensure a fast checkout experience. You will unload trucks, stock merchandise, and support planograms to keep the store well merchandised and in stock.

Responsibilities include engaging shoppers about the Rewards program, assisting with BOPIS/SFS, and maintaining SOP adherence while delivering a positive, helpful store environment.

Competenze

• Retail and/or customer service experience preferred.
• Must be at least sixteen (16) years old.
• Ability to stand for long periods and move throughout the store.

Mansioni

• Help customers shop, locate products, and provide solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on the Rewards program and Private Label Credit Cards and enroll them.
• Educate customers on Voice of Customer (VOC) surveys.
• Assist with Omni channel processes (BOPIS and SFS).
• Participate in truck unload, stocking, and planogram (POGs).
• Maintain store recovery, handle returns/go back, and keep shelves in stock.
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
• Support shrink and safety programs.
• Adhere to SOPs and company policies; act as a positive role model.
• Cross trained in Custom Framing selling and production.

Conoscenze

Customer service

Cash handling

Retail knowledge

Descrizione del lavoro

Michaels in Lynnwood, WA is seeking a team member to deliver friendly customer service, help customers locate products, and ensure a fast checkout experience. You will unload trucks, stock merchandise, and support planograms to keep the store well merchandised and in stock.

Responsibilities include engaging shoppers about the Rewards program, assisting with BOPIS/SFS, and maintaining SOP adherence while delivering a positive, helpful store environment.