Overnight Residential Concierge Security Officer

MFort Security Services; Chicago (IL); On-site; USD 22,000 - 32,000; Full time

Job summary

MFort Security Services in Chicago, IL is seeking an Overnight Concierge Security Officer to maintain a safe, welcoming environment at a residential property. The ideal candidate will have strong customer service skills, a calm demeanor, and experience in a concierge or front-desk role.

You will enforce access control, conduct patrols, report incidents, and coordinate with property management while working Tuesday-Saturday, 11pm–7am, at a pay rate of $19.50 per hour.

Qualifications

• High school diploma or GED required.
• Illinois PERC card and 20-hour security training certificate (or ability to obtain).
• Minimum 1 year of residential concierge or front desk security experience.
• Must be at least 18 years old.
• Pass a drug screening and background check.
• Strong customer service and communication skills.
• Ability to multitask and remain composed under pressure.
• Able to work independently and overnights.

Responsibilities

• Greet and assist residents, guests, and visitors in a friendly and professional manner
• Enforce access control procedures and monitor visitor management systems
• Observe, report, and document incidents, safety hazards, or suspicious activity
• Conduct routine patrols of the property to ensure a secure and orderly environment
• Maintain situational awareness and respond promptly to emergencies or concerns
• Adhere to all company policies, post orders, and client procedures
• Handle packages delivered to the site and place in mail room accordingly
• Communicate effectively with property management, clients, team members, and contractors
• Responsibly use company and client-provided equipment for security and monitoring tasks
• Perform additional duties as required by site management or MFort supervisors

Skills

Customer service

Communication skills

Multitasking

Calm under pressure

Independent worker

Overnight shifts

Education

High school diploma or GED

Job description

MFort Security Services in Chicago, IL is seeking an Overnight Concierge Security Officer to maintain a safe, welcoming environment at a residential property. The ideal candidate will have strong customer service skills, a calm demeanor, and experience in a concierge or front-desk role.

You will enforce access control, conduct patrols, report incidents, and coordinate with property management while working Tuesday-Saturday, 11pm–7am, at a pay rate of $19.50 per hour.