Overnight Resident Concierge | Elevated Living Experience

Onni Group; Chicago (IL); On-site; USD 30,307 - 33,751; Full time

Benefits offered by this job

Competitive pay

Comprehensive Benefit Package

Health Saving Account

Flexible Saving Account

Employee Assistance Program

Annual Education Allowance

Generous Referral Program

Collaborative company culture

Friends and Family rates for hotels

Job summary

Onni Group is seeking an Overnight Resident Liaison in Chicago. This role focuses on delivering exceptional customer service by managing resident interactions and requests in a professional manner. Responsibilities include organizing personal belongings, assisting with property tours, and offering insights on local attractions. Ideal candidates should have a high school diploma and proficiency in various MS software. The position offers competitive pay between $22.00 - $24.50 per hour and a comprehensive benefits package.

Qualifications

• High school degree or equivalent.
• Proficiency in MS Project, MS Outlook, MS Word, MS Excel, MS Windows.
• Excellent customer service orientation and interpersonal skills.
• Excellent oral and written communication skills.

Responsibilities

• Manage resident interactions professionally and accommodate requests.
• Organize resident personal belongings and messages accurately.
• Assist leasing team with scheduling and organizing property tours.
• Update property collateral and information for local attractions.

Skills

Customer service orientation

Interpersonal skills

Oral communication skills

Written communication skills

Education

High school degree or equivalent

Tools

MS Project

MS Outlook

MS Word

MS Excel

MS Windows

Job description

Onni Group is seeking an Overnight Resident Liaison in Chicago. This role focuses on delivering exceptional customer service by managing resident interactions and requests in a professional manner. Responsibilities include organizing personal belongings, assisting with property tours, and offering insights on local attractions. Ideal candidates should have a high school diploma and proficiency in various MS software. The position offers competitive pay between $22.00 - $24.50 per hour and a comprehensive benefits package.