Overnight Remote Support Specialist

Coordinated Care Services, Inc.; City of Rochester (NY); Hybrid; USD 25,000 - 34,000; Full time

Job summary

Heritage Christian Services is seeking a Remote Support Professional to provide remote support from a designated location. Full-time and part-time roles are available, with shifts from 10pm to 6am.

Under the Remote Support Manager, you monitor, assist with health and safety, respond to emergencies, and document services while protecting privacy and HIPAA. Final pay depends on qualifications and experience.

Qualifications

• Minimum of a high school diploma or equivalent.
• Effective verbal and written communication skills.
• Intermediate knowledge of technology systems used by the agency.

Responsibilities

• Monitors people supported and provides health, safety and daily living support.
• Responds to emergencies and coordinates with services as needed.
• Documents services timely and accurately; maintains privacy and HIPAA compliance.

Skills

Verbal communication

Written communication

Technology systems

Education

High School diploma or equivalent

Tools

EMR systems

Payroll platforms

Job description

Heritage Christian Services is seeking a Remote Support Professional to provide remote support from a designated location. Full-time and part-time roles are available, with shifts from 10pm to 6am.

Under the Remote Support Manager, you monitor, assist with health and safety, respond to emergencies, and document services while protecting privacy and HIPAA. Final pay depends on qualifications and experience.