Overnight Program Safety Guide – Trauma-Informed Support

Spectrum Health Systems, Inc.; Westborough (MA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health, dental, vision insurance

Paid time off

401k with company contribution

Tuition reimbursement

Discounts on wide array of services/娱乐

Job summary

Spectrum Health Systems, Inc. in Westborough, MA, is seeking a dedicated team member for the 3rd shift (overnight), Tuesday through Saturday, 11:00 pm to 7:30 am, on our Inpatient Treatment Campus.

You will greet patients, provide customer service, monitor safety for patients and staff, and communicate trauma-sensitively to guide patients through the program. Qualifications include a High School Diploma or GED and prior experience in customer service or security, plus familiarity with Windows

Qualifications

• High School Diploma or GED required.
• Prior experience in customer service, security, or with individuals with substance use disorders.
• Familiarity with Windows 2000, Microsoft Outlook and Microsoft Word.

Responsibilities

• Greeting patients, assisting with check-in and delivering courteous customer service.
• Monitoring patient and staff safety and communicating trauma-sensitive guidance to enter and exit the program safely.

Skills

Customer service experience

Security experience

Substance use disorder experience

Education

High School Diploma or GED

Tools

Windows 2000

Microsoft Outlook

Microsoft Word

Job description

Spectrum Health Systems, Inc. in Westborough, MA, is seeking a dedicated team member for the 3rd shift (overnight), Tuesday through Saturday, 11:00 pm to 7:30 am, on our Inpatient Treatment Campus.

You will greet patients, provide customer service, monitor safety for patients and staff, and communicate trauma-sensitively to guide patients through the program. Qualifications include a High School Diploma or GED and prior experience in customer service or security, plus familiarity with Windows