Overnight Peer Crisis Support Specialist

East House Corporation; City of Rochester (NY); On-site; USD 22,000 - 29,000; Full time

Job summary

East House in Rochester, NY is seeking an Overnight Peer Mentor to provide awake overnight peer support, supervise guests, and help maintain a safe, respectful environment. The role collaborates with program staff to promote recovery goals and smooth service delivery.

You will document progress, assist with check-ins and check-outs, perform light housekeeping, and support crisis response according to policies.

Qualifications

• High school diploma or GED.
• Previous experience in a Peer role preferred.
• Valid NYS Driver's License.
• Peer Certification preferred (provisional and/or permanent). If not currently certified, the employee will obtain certification within 18 months of hire.

Responsibilities

• Assist guests in articulating and achieving their recovery goals.
• Identify and help remove barriers to community integration.
• Provide appropriate interventions based on guests’ goals.
• Observe and document guests’ progress towards meeting objectives.
• Communicate effectively with other Program staff to integrate guest services.
• Monitor the environment regularly to ensure guest and facility safety.
• Respond to crises and emergencies per organizational policies and procedures.
• Respond to warm line calls and facilitate timely access to services.
• Perform light housekeeping and restocking; provide clerical support as directed.
• Maintain documentation to regulators' and organizational standards; perform chart audits.

Skills

Oral communication

Written communication

Computer literacy

MS Word

Education

High school diploma or GED

Job description

East House in Rochester, NY is seeking an Overnight Peer Mentor to provide awake overnight peer support, supervise guests, and help maintain a safe, respectful environment. The role collaborates with program staff to promote recovery goals and smooth service delivery.

You will document progress, assist with check-ins and check-outs, perform light housekeeping, and support crisis response according to policies.