Awake Overnight Crisis Peer Mentor

East House Corporation; City of Rochester (NY); Presencial; USD 22.000 - 29.000; Jornada completa

Descripción de la vacante

East House in Rochester, NY is seeking an Overnight Peer Mentor to provide awake overnight peer support, supervise guests, and help maintain a safe, respectful environment. The role collaborates with program staff to promote recovery goals and smooth service delivery.

You will document progress, assist with check-ins and check-outs, perform light housekeeping, and support crisis response according to policies.

Formación

• High school diploma or GED.
• Previous experience in a Peer role preferred.
• Valid NYS Driver's License.
• Peer Certification preferred (provisional and/or permanent). If not currently certified, the employee will obtain certification within 18 months of hire.

Responsabilidades

• Assist guests in articulating and achieving their recovery goals.
• Identify and help remove barriers to community integration.
• Provide appropriate interventions based on guests’ goals.
• Observe and document guests’ progress towards meeting objectives.
• Communicate effectively with other Program staff to integrate guest services.
• Monitor the environment regularly to ensure guest and facility safety.
• Respond to crises and emergencies per organizational policies and procedures.
• Respond to warm line calls and facilitate timely access to services.
• Perform light housekeeping and restocking; provide clerical support as directed.
• Maintain documentation to regulators' and organizational standards; perform chart audits.

Conocimientos

Oral communication

Written communication

Computer literacy

MS Word

Educación

High school diploma or GED

Descripción del empleo

Description

The Overnight Peer Mentor provides awake overnight peer support and supervision to ensure the safety and security of the environment. This role is integral in supporting guests in their recovery process, maintaining a safe and clean environment, and coordinating effectively with other program staff.

In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. East

East House considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer.

The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources.

Key Responsibilities

Guest Support in Recovery

• Assist guests in articulating and achieving their recovery goals.
• Identify and help remove barriers to community integration.
• Provide appropriate interventions based on guests’ goals.
• Observe and document guests’ progress towards meeting objectives.
• Communicate effectively with other Program staff to integrate guest services.

Maintaining Safety

• Monitor the environment regularly to ensure the safety of guests and the facility.
• Respond immediately to crises and emergencies in accordance with organizational policies and procedures.
• Identify and communicate concerns regarding guest statements or behaviors to appropriate program staff.

Coordinated Guest Support

• Respond to warm line calls from individuals in crisis.
• Facilitate timely access to services through check-in and check-out activities.
• Provide role modeling and demonstrate effective coping techniques and self-help strategies to guests.

Facility Maintenance and Support

• Perform regular light housekeeping and restocking of the facility.
• Provide clerical support, including making copies, setting up files or folders, as directed by the immediate supervisor.
• Prepare household supply inventory as directed.

Documentation

• Maintain documentation to the standards defined by regulators, funders, and organizational policies.
• Perform chart audits as assigned by the immediate supervisor.

Requirements

Position Qualifications

Minimum Education & Experience

• High school diploma or GED.
• Previous experience in a Peer role preferred.
• Valid NYS Drivers License

Licensure/Certifications

• Peer Certification preferred (provisional and/or permanent). If not currently certified, the employee will obtain certification (provisional and/or permanent) within 18 months of hire.

Other Skills/Knowledge/Experience

• Past or present consumer of mental health and/or chemical addiction services, with the ability to relate to others currently using those services.
• Demonstrated skills in effective oral and written communication and the ability to work cooperatively with culturally diverse guests, staff, and community representatives.
• Ability to work independently.
• Basic computer literacy, including the ability to perform basic searches online, use email, and make simple edits to documents.
• Basic Microsoft Word skills, including the ability to produce basic business letters and simple tables and charts, check spelling, set tabs, change page orientation, sort, save, open, and organize electronic files.
• Knowledge of and ability to apply person-centered practices.

Physical/Mental Demands

• Frequently requires sitting, handling objects and paperwork, working with a computer, and communicating with others verbally and in writing.
• Occasional lifting of up to 30 lbs., walking, climbing stairs, standing, and reaching.
• Finger dexterity sufficient to operate a telephone and computer keyboard.
• Hearing ability to hear normal conversation.
• Visual ability to read documents and a computer screen.
• Ability to read and interpret policies, procedures, and various other information.
• Ability to maintain emotional control under stressful situations.

Working Conditions

• Traditional household environment.
• Responds to crises during on-duty hours.
• Must be available to work weekends, some evenings, and holidays.

Reasonable Accommodation

East House provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-238-4800 or email your request to [e-mail]. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

EEO Statement

East House provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability, or any other protected statuses in its hiring, promotions, and other employment activities.