Overnight Patient Access Specialist (ED)

Mercy; Rogers (AR); Vor Ort; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

Mercy Rogers Emergency Department is seeking a Patient Access Representative to serve as the first point of contact for patients, delivering compassionate customer service and handling scheduling, registration, benefit verification, pre-certification, and financial clearance with accuracy.

Ideal candidates have 1–3 years clerical experience, familiarity with medical terminology and insurance plans, and a high school diploma.

Qualifikationen

• Must communicate effectively in writing and verbally.
• Experience with medical terminology and insurance plans preferred.
• High School diploma required; some college helpful.

Aufgaben

• Serve as the first point of contact for patients and Mercy, ensuring a compassionate, professional interaction.
• Assist with scheduling, registration, benefit verification, pre-certification and financial clearance.
• Ensure accurate patient data in the system and maintain up-to-date knowledge of insurance carriers and guidelines.
• Work in the Emergency Department at Mercy in Rogers, ensuring smooth patient access processes.

Kenntnisse

Communication skills

Telephone etiquette

Relationship building

Organizational skills

Attention to detail

Stress management

Data entry

Ausbildung

High School diploma

Some college

Tools

10-key calculator

Computer keyboard

Jobbeschreibung

Mercy Rogers Emergency Department is seeking a Patient Access Representative to serve as the first point of contact for patients, delivering compassionate customer service and handling scheduling, registration, benefit verification, pre-certification, and financial clearance with accuracy.

Ideal candidates have 1–3 years clerical experience, familiarity with medical terminology and insurance plans, and a high school diploma.