Overnight Member Services Pro | Gym Front Desk

Planet Fitness - Fitton Clubs; Sandusky (OH); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

401(k)

401(k) matching

Dental insurance

Job summary

Planet Fitness - Fitton Clubs is seeking a motivated Member Services Representative for an overnight, on-site role. You will be the first point of contact for members and guests, handling inquiries, processing memberships, and promoting current offers in a friendly, accurate manner.

The role emphasizes superior customer service, teamwork, and maintaining a clean, welcoming environment. Bilingual English/Spanish is encouraged to apply, and you will report to Club Management.

Qualifications

• Must be 18 years or older.
• Must be able to work onsite, this is not a remote position.
• Excellent customer service and positive attitude.

Responsibilities

• Greet members and guests in a friendly, professional manner.
• Assist with tours, sign-ups, and membership inquiries.
• Check members in using the club’s POS system and process payments.
• Maintain cleanliness and safety throughout the club.

Skills

Customer service

Sales

Front desk operations

Bilingual English/Spanish

Education

High school diploma or equivalent

Tools

POS system

Job description

Planet Fitness - Fitton Clubs is seeking a motivated Member Services Representative for an overnight, on-site role. You will be the first point of contact for members and guests, handling inquiries, processing memberships, and promoting current offers in a friendly, accurate manner.

The role emphasizes superior customer service, teamwork, and maintaining a clean, welcoming environment. Bilingual English/Spanish is encouraged to apply, and you will report to Club Management.