Overnight Member Services Pro | Growth & Benefits

HFP Pehrland, LLC; Pearland (TX); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) plan

Free PF Black Card gym membership

Opportunities for growth

Job summary

HFP Pearland, LLC is hiring an Overnight Member Service Representative to join their team at Planet Fitness. This role involves engaging with members and providing top-notch customer service, while maintaining a clean and welcoming environment. The ideal candidate will possess strong communication skills and a willingness to handle various responsibilities, including conducting tours and resolving member concerns.

Benefits include medical, dental, and vision insurance for full-time staff, a 401(k) plan, and opportunities for growth within the company.

Qualifications

• 18 years or older.
• Able to pass a background check.
• Willing to become CPR/AED Certified.

Responsibilities

• Greet members with confidence and professionalism.
• Provide efficient customer service.
• Answer phones and assist callers.
• Resolve customer concerns.
• Conduct prospective member calls and tours.
• Execute retail transactions accurately.
• Maintain cleanliness of the club.

Skills

Customer service skills

Communication skills

Problem-solving skills

Computer proficiency

Job description

HFP Pearland, LLC is hiring an Overnight Member Service Representative to join their team at Planet Fitness. This role involves engaging with members and providing top-notch customer service, while maintaining a clean and welcoming environment. The ideal candidate will possess strong communication skills and a willingness to handle various responsibilities, including conducting tours and resolving member concerns.

Benefits include medical, dental, and vision insurance for full-time staff, a 401(k) plan, and opportunities for growth within the company.