Overnight Member Services Pro – Growth & Perks Included

HFP Energy Corridor, LLC; Houston (TX); On-site; USD 23,000 - 30,000; Part time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

PF Black Card Membership

Growth opportunities

Job summary

Houston Fitness Partners is seeking an Overnight Member Service Representative to support Planet Fitness clubs in the Houston area. You will greet members, handle inquiries, process transactions, and contribute to a clean, welcoming environment during the overnight shift.

Must have basic computer skills and be dependable, punctual, and ready to work 3rd shift. The role includes opportunities to grow within a fast‑paced fitness franchise network.

Qualifications

• Superior customer service skills; 6–12 months face-to-face experience preferred.
• Self-starter with initiative and reliable work ethic.
• Basic computer skills and ability to handle multiple tasks.

Responsibilities

• Greet members/guests with confidence, energy and professionalism.
• Respond promptly to inquiries, delivering accurate information in a fast-paced retail setting.
• Answer phones promptly and help callers with information.
• Resolve customer concerns using strong communication and problem-solving skills.
• Conduct member calls and tours to assess membership needs and explain options.
• Process retail transactions and support sales goals.
• Maintain cleanliness and sanitization of the club and equipment during the shift.
• Answer questions about policies and procedures in a customer-friendly way.

Skills

Customer service

Punctual

Self-starter

Computer proficiency

Job description

Houston Fitness Partners is seeking an Overnight Member Service Representative to support Planet Fitness clubs in the Houston area. You will greet members, handle inquiries, process transactions, and contribute to a clean, welcoming environment during the overnight shift.

Must have basic computer skills and be dependable, punctual, and ready to work 3rd shift. The role includes opportunities to grow within a fast‑paced fitness franchise network.