Overnight Member Services Pro — Bilingual EN/ES & Bonuses

Planet Fitness - United FP Management, LLC; Chelsea (MA); On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

Health insurance

Bonus based on performance

Opportunity for advancement

Free Black Card membership after 30 days of employment

50% company-paid benefits after 90 days

Job summary

A popular fitness center is seeking an Overnight Member Services Representative to provide exceptional customer service to members and guests. Responsibilities include greeting members, handling front-desk activities, and closing the shift with accurate bank deposits. Candidates should be fluent in English and Spanish, have a strong customer service background, and be dependable. This role offers competitive pay and various employee benefits after a probation period, including a free membership after 30 days of employment.

Qualifications

• Must be 18 years of age or older.
• Punctuality, reliability, and dependability are a must.
• Customer service background preferred.

Responsibilities

• Provide exceptional customer service to members and guests.
• Handle front-desk activities and answer phone inquiries.
• Close the shift and create a bank deposit.

Skills

Fluent in English

Fluent in Spanish

Exceptional customer service skills

Basic computer proficiency

Strong listening skills

Upbeat and positive attitude

Job description

A popular fitness center is seeking an Overnight Member Services Representative to provide exceptional customer service to members and guests. Responsibilities include greeting members, handling front-desk activities, and closing the shift with accurate bank deposits. Candidates should be fluent in English and Spanish, have a strong customer service background, and be dependable. This role offers competitive pay and various employee benefits after a probation period, including a free membership after 30 days of employment.