Overnight Member Services Specialist

Planet Fitness; Woburn (MA); On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

Bonus based on performance

Free Black Card membership

Eligible for 50% company-paid benefits after 90 days

Job summary

A leading fitness center in Woburn seeks an Overnight Member Services Representative to ensure exceptional customer service for members and guests. Responsibilities include greeting members, handling inquiries, and closing the business day. The candidate must be punctual, dependable, and have strong customer service skills. Competitive pay ranging from $18.00 to $22.00 per hour, alongside various benefits including health insurance and opportunities for advancement.

Qualifications

• Punctuality, reliability and dependability are essential.
• Customer service background preferred.
• Ability to empathize and problem solve.

Responsibilities

• Greet members and provide exceptional customer service.
• Handle front desk related activities.
• Close shift for the business day.

Skills

Customer service orientation

Strong listening skills

Basic computer proficiency

Upbeat and positive attitude

Dependability

Education

High School diploma / GED equivalent

Job description

A leading fitness center in Woburn seeks an Overnight Member Services Representative to ensure exceptional customer service for members and guests. Responsibilities include greeting members, handling inquiries, and closing the business day. The candidate must be punctual, dependable, and have strong customer service skills. Competitive pay ranging from $18.00 to $22.00 per hour, alongside various benefits including health insurance and opportunities for advancement.