Overnight Gym Sales & Member Experience Pro

24 Hour Fitness; Beaverton (OR); On-site; USD 37,000 - 48,000; Full time

Job summary

24 Hour Fitness, Beaverton, OR, is seeking an Overnight Sales & Service Specialist who will greet members, handle check-ins, and assist with enrollment and tours. This role emphasizes delivering a welcoming, knowledgeable member experience while promoting services and promotions.

The position involves customer service duties, facilitating onboarding with Personal Training options, and staying engaged on the club floor to uphold service commitments in a busy overnight environment.

Qualifications

• 6–12 months of customer service experience.
• Overnight shift experience preferred.
• Experience operating multiple phone lines.
• Basic computer skills.
• CPR & AED certification provided by the company.

Responsibilities

• Engage members with a friendly greeting and prompt service at check-in.
• Assist new members with enrollment and tours as needed.
• Promote in-club promotions and retail products to drive revenue.
• Maintain a clean, safe, and well-maintained club environment.
• Report and resolve member concerns through proper channels.

Skills

Customer service

Communication skills

Organization

Attention to detail

Education

High School diploma or GED

CPR & AED certification

SSO training completion

Tools

24 Hour Fitness systems

Job description

24 Hour Fitness, Beaverton, OR, is seeking an Overnight Sales & Service Specialist who will greet members, handle check-ins, and assist with enrollment and tours. This role emphasizes delivering a welcoming, knowledgeable member experience while promoting services and promotions.

The position involves customer service duties, facilitating onboarding with Personal Training options, and staying engaged on the club floor to uphold service commitments in a busy overnight environment.