Overnight Gym Front Desk Associate – Member Care

UFC GYM - Whitestown, IN; Murfreesboro (TN); On-site; USD 15,000 - 18,000; Full time

Benefits offered by this job

Free Membership

Employee Discount

Paid Time Off

Job summary

UFC GYM Murfreesboro is hiring for an Overnight Front Desk position. You will deliver outstanding customer service, greet members, check in members, and handle requests during the overnight hours.

Join a high-energy team in a fitness-focused environment. The role requires a high school diploma or GED, CPR/AED certification, and at least 6 months in customer service, with strong communication and phone etiquette. Competitive hourly pay and benefits available for full-time staff.

Qualifications

• High School diploma or GED required.
• CPR and AED certification required.
• 6 months' customer service experience in health club, retail, hospitality or food service.
• Experience with multiple phone lines preferred.
• Basic computer skills.

Responsibilities

• Front Desk Customer Service: warmly greet members and guests.
• Answer calls professionally and take messages as needed.
• Check in members and verify membership.
• Handle member service issues (lost and found, changes, billing questions).
• Maintain professional image; sleeping and headphones prohibited.
• Provide information on club events; log concerns on service log.
• Maintain front desk and lobby cleanliness; assist with administrative tasks.

Skills

Customer service

Communication skills

Independent worker

Telephone etiquette

Education

High School diploma or GED

Tools

Basic computer skills

Job description

UFC GYM Murfreesboro is hiring for an Overnight Front Desk position. You will deliver outstanding customer service, greet members, check in members, and handle requests during the overnight hours.

Join a high-energy team in a fitness-focused environment. The role requires a high school diploma or GED, CPR/AED certification, and at least 6 months in customer service, with strong communication and phone etiquette. Competitive hourly pay and benefits available for full-time staff.