Overnight Front Desk - Gym Member Care & Safety

UFC Gym; Florida; On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Training & development

Wellness resources

Employee discounts

Job summary

UFC Gym in Florida seeks a Front Desk Overnight associate to deliver outstanding member service, greet guests, process check-ins, answer calls, and assist with membership questions while keeping the club neat and secure during overnight hours. You will support club cleanliness, perform light administrative tasks, handle safety checks, and log issues.

Requires a high school diploma or GED, CPR/AED certification, and at least six months of customer service experience in health clubs, retail, or

Qualifications

• Independent worker with minimal supervision.
• Sound judgment and decision-making.
• Friendly, outgoing demeanor and strong communication.
• Excellent phone etiquette and professional conduct.
• Focus on customer service and professionalism.
• Must clock in/out for all shifts.

Responsibilities

• Greet members and guests, and check them in.
• Answer calls professionally and route messages.
• Resolve member service issues and billing questions.
• Maintain a neat front desk and lobby.
• Perform safety checks and report hazards.
• Complete light administrative tasks.
• Record issues on maintenance and service logs.
• Maintain professional image; sleeping and headphones are prohibited.

Skills

Independent worker

Good judgement

Friendly personality

Telephone etiquette

Customer service

Punctuality

Education

High School diploma or GED

CPR and AED certification

Tools

Basic computer skills

Job description

UFC Gym in Florida seeks a Front Desk Overnight associate to deliver outstanding member service, greet guests, process check-ins, answer calls, and assist with membership questions while keeping the club neat and secure during overnight hours. You will support club cleanliness, perform light administrative tasks, handle safety checks, and log issues.

Requires a high school diploma or GED, CPR/AED certification, and at least six months of customer service experience in health clubs, retail, or