Overnight Guest Services & Night Auditor

Highgate Hotels, LP; Exton (PA); On-site; USD 21,000 - 28,000; Part time

Job summary

Highgate Hotels, LP's Residence Inn Exton in Exton, PA is seeking a Night Auditor to reconcile hotel cashier transactions, review management reports, and ensure the accuracy of guest billings and city ledger entries.

The part-time position includes guest service duties, daily and month-end reporting, and communicating concerns to management while upholding Highgate standards and guest satisfaction.

Qualifications

• High School diploma or equivalent required.
• Guest Service experience preferred.
• Computer knowledge/skills required.

Responsibilities

• Must be able to work with and understand financial information and data, and basic arithmetic functions.
• Must be willing to cross train in other accounting or hotel-related areas.
• Must be able to prioritize job functions in order to meet deadlines.
• Perform guest services functions as required (i.e. check guests in/out, take reservations, we-up calls, etc.).
• Audit and reconcile financial and statistical reports.
• Prepare and distribute necessary daily reports as required (i.e., Daily Operating Report, Discount Programs, Tax Reports, etc.) according to hotel standards.
• Prepare and distribute month-end reports.
• Audit and reconcile all Front Desk and Food & Beverage Cashier's work.
• Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
• Prioritize job functions in order to meet deadlines.
• Ensure accuracy of all numbers reported including statistics.
• Input and update financial information into corporate communications network.
• Perform daily, weekly, monthly and annual data processing system functions as required.
• Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures.
• Ensure overall guest satisfaction.
• Respond to governmental inquiries upon receipt.
• Handle guest requests

Skills

Guest Service

Communication skills

Multitasking

Attention to detail

Education

High School diploma or equivalent

Tools

Computers

Job description

Highgate Hotels, LP's Residence Inn Exton in Exton, PA is seeking a Night Auditor to reconcile hotel cashier transactions, review management reports, and ensure the accuracy of guest billings and city ledger entries.

The part-time position includes guest service duties, daily and month-end reporting, and communicating concerns to management while upholding Highgate standards and guest satisfaction.