Overnight Guest Services & Laundry Specialist

esacareers; Virginia Beach (VA); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Weekly Pay!

Competitive Wages

Great working environment

Employee Recognition Programs

Vision Insurance

401(k) Savings Plan

Employee Assistance Program (EAP)

Employee Perks Program

Job summary

ESA Management, LLC is seeking a Night Guest Laundry Attendant to assist guests overnight, manage check-ins/outs, and handle laundry duties with attention to safety and brand standards. The role also covers dishware processing, breakfast setup, and basic property tours.

Responsibilities include maintaining carts, processing payments, and supporting front desk operations as needed, while complying with company policies and security measures.

Qualifications

• Must be able to communicate in English to interact with guests and staff.
• Proficient with property management system and shift reporting.
• Follow safety, operating, and maintenance procedures.
• Ability to complete routine reports and correspondence.
• Strong math skills for units of measure and payments.

Responsibilities

• Assist guests overnight, check in/out, and process payments per guidelines.
• Handle laundry and dishware per standards: wash, dry, fold, package.
• Stock housekeeping carts and ensure PAR levels are maintained.
• Process reservations, registrations, payments, and departures.
• Set up grab-and-go breakfast per brand standards.
• Conduct daily property tours and report safety issues.

Skills

English proficiency

PMS software

Safety procedures

Routine reports

Math skills

Judgment

Problem solving

Education

High school diploma

Job description

ESA Management, LLC is seeking a Night Guest Laundry Attendant to assist guests overnight, manage check-ins/outs, and handle laundry duties with attention to safety and brand standards. The role also covers dishware processing, breakfast setup, and basic property tours.

Responsibilities include maintaining carts, processing payments, and supporting front desk operations as needed, while complying with company policies and security measures.