Overnight Guest Services & Laundry Attendant

esacareers; Jacksonville (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

ESA Management, LLC is seeking a Night Guest Laundry Attendant to support overnight guest services and laundry operations at our hotel location. You will check guests in/out per guidelines, handle laundry and dishware tasks, and assist with safety and security procedures to ensure a clean, safe environment.

The role requires attentiveness, basic math, and strong English communication. Shift is 11:00pm–7:00am, with growth opportunities in a supportive team.

Qualifications

• Understand and communicate in English proficiently to interact with guests and associates.
• Operate the property management system technology and audit shift reports as required.
• Follow safety rules and operating/maintenance instructions.
• Complete routine reports and correspondence.
• Perform basic arithmetic across units of measure.
• Apply good judgment at all times.
• Address and solve guest-related issues.

Responsibilities

• Assist guests overnight with check-in/check-out and payments.
• Process laundry including stains treatment, washing, drying, folding.
• Process dishware washing, drying, and packaging.
• Stock housekeeping carts and laundry rooms with supplies to PAR levels.
• Support grab-and-go breakfast setup per brand standards.
• Conduct property tours for cleanliness and maintenance checks.

Skills

English proficiency

PMS software

Safety procedures

Basic math

Judgment

Guest relations

Education

High School Diploma or GED

Tools

PMS software

Job description

ESA Management, LLC is seeking a Night Guest Laundry Attendant to support overnight guest services and laundry operations at our hotel location. You will check guests in/out per guidelines, handle laundry and dishware tasks, and assist with safety and security procedures to ensure a clean, safe environment.

The role requires attentiveness, basic math, and strong English communication. Shift is 11:00pm–7:00am, with growth opportunities in a supportive team.