Overnight Guest Laundry & Front Desk Assistant

Extended Stay America; Pooler (GA); On-site; USD 17,000 - 23,000; Full time

Benefits offered by this job

Weekly Pay

Competitive Wages

Great environment

Recognition Programs

Vision Insurance

401(k) Savings Plan

EAP

Employee Perks

Job summary

Extended Stay America is seeking a Night Guest Laundry Attendant to support overnight guest services and laundry operations. You will assist guests with check-in/check-out, manage laundry and dishware, and maintain supply levels across the property.

The role requires adherence to safety rules, strong communication in English, and the ability to handle payments and daily tasks on a night shift from 11:00pm to 7:00am. Join a team focused on guest satisfaction and operational efficiency.

Qualifications

• Understand and communicate in English proficiently to interact with guests and associates.
• Operate the property management system technology and run shift reports.
• Follow safety rules and standard operating procedures.
• Complete routine reports and correspondence.
• Perform basic arithmetic for transactions and records.
• Exercise good judgment in handling issues.
• Resolve guest-related problems promptly and professionally.

Responsibilities

• Assists guests overnight with check-in/check-out and payments.
• Handles laundry including stains treatment, washing, drying, folding linens and towels.
• Cleans and processes dishware as required.
• Replenishes supplies and maintains PAR levels in carts and laundry rooms.
• Handles reservations, registrations, payments, and departures per guidelines.
• Sets up grab-and-go breakfast according to brand standards.
• Conducts daily property tours for cleanliness and maintenance needs.
• Adheres to policies, reports safety issues, and manages cash and keys per policy.

Skills

English proficiency

PMS system

Documentation handling

Reporting

Basic math

Judgment

Guest issue resolution

Education

High School diploma or GED

Tools

PMS system

Job description

Extended Stay America is seeking a Night Guest Laundry Attendant to support overnight guest services and laundry operations. You will assist guests with check-in/check-out, manage laundry and dishware, and maintain supply levels across the property.

The role requires adherence to safety rules, strong communication in English, and the ability to handle payments and daily tasks on a night shift from 11:00pm to 7:00am. Join a team focused on guest satisfaction and operational efficiency.