Overnight Front Office Leader | Luxury Hotel

B.F. Saul Company Hospitality Group; Washington (District of Columbia); On-site; USD 57,000 - 57,500; Full time

Benefits offered by this job

Healthcare benefits

401(k) plan

Disability coverage

Life insurance

Bonus plans

Job summary

The Hay-Adams in downtown Washington, DC, seeks an Assistant Night Manager to oversee overnight Front Office operations, night audit, and safety. You will support the Night Manager and lead a team to uphold our Standards of Excellence.

Responsibilities include coordinating with Housekeeping, training staff, and enforcing financial controls while managing scheduling, payroll, and related tasks. Excellent English and prior luxury-hotel experience are valued.

Qualifications

• High School diploma or equivalent required; college degree preferred.
• Experience in Front Office supervisory/management in a luxury property.
• Strong verbal and written English communication skills.
• Proficiency with standard computer systems and property management software.

Responsibilities

• Oversee overnight Front Office operations and night audit.
• Lead and train Front Office Night Audit staff; ensure standards of excellence.
• Coordinate with Housekeeping to optimize guest services and communication.
• Enforce fire-life-safety procedures and emergency response protocols.
• Schedule staff, manage payroll and other related paperwork (Accounting, HR).

Skills

Leadership

Customer Service

English Language

Multitasking

Education

High School diploma

College degree preferred

Tools

Property Management Software

P&L reporting

Job description

The Hay-Adams in downtown Washington, DC, seeks an Assistant Night Manager to oversee overnight Front Office operations, night audit, and safety. You will support the Night Manager and lead a team to uphold our Standards of Excellence.

Responsibilities include coordinating with Housekeeping, training staff, and enforcing financial controls while managing scheduling, payroll, and related tasks. Excellent English and prior luxury-hotel experience are valued.