Overnight Front Desk Supervisor — Luxury Hotel

Four Seasons Hotels Ltd; Houston (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive Salary

Excellent Training and Development

Complimentary Accommodation at other 四

Job summary

Four Seasons Hotels Ltd in Houston seeks an Overnight Front Desk Supervisor to manage the front desk during the overnight shift 2-3 shifts per week and support day staff. You will oversee Front Office, Reservations, Housekeeping, Concierge, Valet, and Telephone policies, respond to guest requests with personalized touches, and ensure maximum satisfaction while following hotel policies.

Two years experience preferred.

Qualifications

• Excellent reading, writing and oral proficiency in English.
• 1-2 years previous Front Desk Supervisor experience preferred.

Responsibilities

• Create daily operations report detailing resort activities.
• Tour the hotel and monitor all departments to ensure standards and guest satisfaction.
• Handle guest relocations and resolve issues with hospitality and professionalism.

Skills

English proficiency

Front Desk Supervisor experience

Job description

Four Seasons Hotels Ltd in Houston seeks an Overnight Front Desk Supervisor to manage the front desk during the overnight shift 2-3 shifts per week and support day staff. You will oversee Front Office, Reservations, Housekeeping, Concierge, Valet, and Telephone policies, respond to guest requests with personalized touches, and ensure maximum satisfaction while following hotel policies.

Two years experience preferred.