Overnight Front Desk Specialist — Night Audit & Guest Care

Colwen Management Inc; Portland (ME); Hybrid; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical Insurance

401K Plan

Paid Time Off

Employee Assistance Program

Training and Development

Job summary

Colwen Management Inc is hiring a Night Auditor for their location in Portland, ME. This overnight position involves balancing hotel transactions, assisting guests, and maintaining the front desk area.

The ideal candidate should have one year of experience in a hotel environment, excellent communication skills, and strong attention to detail. The role includes managing front desk operations and ensuring guest satisfaction while adhering to company standards.

Qualifications

• One year of related experience, hotel preferred.
• Strong organizational skills and attention to detail.
• Ability to learn computer software programs.

Responsibilities

• Operate the front desk and assist guests with inquiries.
• Complete end of day activities including posting charges.
• Provide exceptional guest service.

Skills

Communication skills

Organizational skills

Customer service skills

Microsoft Office Suite

Interpersonal skills

Tools

Property management system

Job description

Colwen Management Inc is hiring a Night Auditor for their location in Portland, ME. This overnight position involves balancing hotel transactions, assisting guests, and maintaining the front desk area.

The ideal candidate should have one year of experience in a hotel environment, excellent communication skills, and strong attention to detail. The role includes managing front desk operations and ensuring guest satisfaction while adhering to company standards.