Overnight Front Desk & Night Auditor

Socket.dev; Las Vegas (NV); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Retirement plans

Paid time off

Hotel room discounts

Daily pay

Job summary

Hampton Inn & Suites/Home2 Suites Las Vegas is seeking a Night Auditor/Front Desk Agent to oversee overnight operations, audit and balance ledgers, and prepare operating reports. You will handle guest check-ins/outs and coordinate with departments to fulfill requests, ensuring a high standard of service throughout the night.

The role requires excellent communication, proficiency with hotel management software, and the ability to work in a fast-paced, multi-tasking environment.

Qualifications

• Excellent communication and interpersonal skills.
• Proficiency in using hotel management software.
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
• Strong problem-solving skills and a customer-centric approach.

Responsibilities

• Post all daily room charges and balances.
• Reconcile revenue totals against the revenue report.
• Verify and prepare registration for incoming guests.
• Operate the hotel phone system and transfer calls.
• Manage guest reservations, including modifications and cancellations.
• Check guests in and out following brand standards.
• Address guest inquiries and fulfill requests with other departments.

Skills

Communication skills

Hotel software

Multi-tasking

Customer focus

Tools

Hotel management software

Job description

Hampton Inn & Suites/Home2 Suites Las Vegas is seeking a Night Auditor/Front Desk Agent to oversee overnight operations, audit and balance ledgers, and prepare operating reports. You will handle guest check-ins/outs and coordinate with departments to fulfill requests, ensuring a high standard of service throughout the night.

The role requires excellent communication, proficiency with hotel management software, and the ability to work in a fast-paced, multi-tasking environment.