Night Auditor - Guest Experience & Front Desk Expert

Kaizen Lab Inc.; Sarasota (FL); On-site; USD 32,000 - 40,000; Full time

Job summary

Hampton Inn is seeking a Night Auditor to provide guests with an excellent hotel experience while serving as the overnight Front Office Associate on the 11pm–7am shift. You will greet guests, manage check-ins/outs, balance daily reports, and ensure accurate cash handling while upholding safety and brand standards.

The role requires English fluency, high school diploma, and hospitality experience is preferred. Knowledge of accounting principles and strong communication skills are a plus.

Qualifications

• High school diploma or equivalent is required.
• Hospitality experience is preferred.
• Knowledge of accounting principles preferred.
• Experience handling cash and general administrative tasks.
• Fluent English with strong communication skills.
• Able to work the 11pm–7am shift.

Responsibilities

• Greet guests at the front desk per brand standards.
• Prepare and complete night audit reports and front office tasks.
• Handle check-ins and check-outs efficiently.
• Answer guest inquiries about services and local areas.
• Maintain cash handling accuracy and daily cash reconciliation.
• Balance daily reports and ensure security procedures.
• Train new Night Auditors as needed.

Skills

Guest service

Cash handling

Communication

Problem solving

Teamwork

Education

High school diploma or equivalent

Job description

Hampton Inn is seeking a Night Auditor to provide guests with an excellent hotel experience while serving as the overnight Front Office Associate on the 11pm–7am shift. You will greet guests, manage check-ins/outs, balance daily reports, and ensure accurate cash handling while upholding safety and brand standards.

The role requires English fluency, high school diploma, and hospitality experience is preferred. Knowledge of accounting principles and strong communication skills are a plus.